Effective: 1 มกราคม 2568

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เราพร้อมให้ความช่วยเหลือสำหรับคำถามและข้อเสนอแนะของคุณ

1. Dedicated Inquiry Channels

To ensure your message reaches the appropriate team promptly, please choose the relevant channel:

  • General Inquiries & Feedback: [Contact Email - See Configuration]
  • Privacy & Data Subject Inquiries: [Privacy Contact Email - See Configuration]
  • Legal, IP & Copyright Notices: [Legal Contact Email - See Configuration]
  • Technical Issues & Bug Reports: [Contact Email - See Configuration]

Operator Information

Kompres PDF is operated by Kompres PDF. We strive to respond to inquiries within 2 to 3 business days.

2. What to Include for Technical Support

If you are reporting a compression failure or browser issue, providing the following technical details helps us reproduce and resolve the problem:

  • Your web browser and version (e.g. Chrome 124, Safari 17, Firefox 125)
  • Your device operating system (e.g. macOS Sonoma, Windows 11, iOS, Android)
  • The compression preset selected (High Quality, Balanced, Smallest Size, or Target Size)
  • Approximate original file size and whether the PDF contained scanned images or digital text
  • Any error messages displayed in the interface

3. Exercising Your Privacy Rights

If you wish to submit a formal data subject access, rectification, or deletion request under the GDPR, CCPA, or DPDP Act, please visit our dedicated Privacy Requests page for step-by-step guidance.

Need to submit a formal privacy request?

Visit our dedicated data request portal for step-by-step instructions and timeline information.

Go to Privacy Requests