Effective: 1 มกราคม 2568
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เราพร้อมให้ความช่วยเหลือสำหรับคำถามและข้อเสนอแนะของคุณ
1. Dedicated Inquiry Channels
To ensure your message reaches the appropriate team promptly, please choose the relevant channel:
- General Inquiries & Feedback: [Contact Email - See Configuration]
- Privacy & Data Subject Inquiries: [Privacy Contact Email - See Configuration]
- Legal, IP & Copyright Notices: [Legal Contact Email - See Configuration]
- Technical Issues & Bug Reports: [Contact Email - See Configuration]
Operator Information
Kompres PDF is operated by Kompres PDF. We strive to respond to inquiries within 2 to 3 business days.
2. What to Include for Technical Support
If you are reporting a compression failure or browser issue, providing the following technical details helps us reproduce and resolve the problem:
- Your web browser and version (e.g. Chrome 124, Safari 17, Firefox 125)
- Your device operating system (e.g. macOS Sonoma, Windows 11, iOS, Android)
- The compression preset selected (High Quality, Balanced, Smallest Size, or Target Size)
- Approximate original file size and whether the PDF contained scanned images or digital text
- Any error messages displayed in the interface
3. Exercising Your Privacy Rights
If you wish to submit a formal data subject access, rectification, or deletion request under the GDPR, CCPA, or DPDP Act, please visit our dedicated Privacy Requests page for step-by-step guidance.
Need to submit a formal privacy request?
Visit our dedicated data request portal for step-by-step instructions and timeline information.