Effective: January 1, 2025
Contact Us
We welcome your questions, bug reports, and feedback. Find the appropriate contact channel below.
1. Dedicated Inquiry Channels
To ensure your message reaches the appropriate team promptly, please choose the relevant channel:
- General Inquiries & Feedback: [Contact Email - See Configuration]
- Privacy & Data Subject Inquiries: [Privacy Contact Email - See Configuration]
- Legal, IP & Copyright Notices: [Legal Contact Email - See Configuration]
- Technical Issues & Bug Reports: [Contact Email - See Configuration]
Operator Information
Kompres PDF is operated by Kompres PDF. We strive to respond to inquiries within 2 to 3 business days.
2. What to Include for Technical Support
If you are reporting a compression failure or browser issue, providing the following technical details helps us reproduce and resolve the problem:
- Your web browser and version (e.g. Chrome 124, Safari 17, Firefox 125)
- Your device operating system (e.g. macOS Sonoma, Windows 11, iOS, Android)
- The compression preset selected (High Quality, Balanced, Smallest Size, or Target Size)
- Approximate original file size and whether the PDF contained scanned images or digital text
- Any error messages displayed in the interface
3. Exercising Your Privacy Rights
If you wish to submit a formal data subject access, rectification, or deletion request under the GDPR, CCPA, or DPDP Act, please visit our dedicated Privacy Requests page for step-by-step guidance.
Need to submit a formal privacy request?
Visit our dedicated data request portal for step-by-step instructions and timeline information.